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CCNA Collaboration
80 HOURS
Prerequisites :
Must have Basic knowledge of Network Communication with CCNA Routing and Switching
- Describe the Characteristics of a Cisco Unified Communications Solution
- Describe quality implications of a VoIP network
- Describe call signalling and media flows
- Verify user features are operational
- Provision End Users & Associated Devices
- Create or modify directory numbers
- Configure Voice Messaging & Presence
- Describe Cisco Unified IM and Presence
- Maintain Cisco Unified Communications System Provide End User Support
- Generate capacity reports
- Monitor voicemail usage Video Concepts
- Endpoint Configuration
- Troubleshoot endpoint issues
- Troubleshooting & Support Conferencing Concepts
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