Hardware & Network Training

CCNA Voice1 Months


Prerequisites :The Candidate have at list the basic knowledge of Hardware, Network and good Knowledge of CCNA.

  • Requirement of VoIP
  • Understanding VoIP Components
  • Installation and Administration of Cisco CME
  • Configuring Telephony-service and Revisiting Phone Boot Process
  • Understanding Ephone and Ephone-DNs
  • Connecting CME to Other Voice Systems / VoIP Systems
  • Administration Overview of CUCM through GUI and CLI
  • Adding Phone and Users to CUCM and Adding Security Features through CUCM
  • Voice Productivity Features
  • Voice Mail Administrative Overview
  • Integration with CUCM and Basic Call Flow
  • Troubleshooting Registration Issues
  • Understanding Native tools in CUCM

Alliance Partner